Legal

Terms & Conditions

The general terms that apply when accessing and using the TOCHKA NET website.

TOCHKA NET Ltd

General website draft

1. Website Use

This website provides general information about TOCHKA NET Ltd and its IT, cloud and cybersecurity services.

2. No Professional Guarantee

Website content is general information only. Specific technical recommendations, responsibilities, service levels and deliverables should be defined in a separate written agreement.

3. Services

Descriptions of services on this website are general. The scope, timing and responsibilities of any engagement will depend on the agreed project or service arrangement.

4. Intellectual Property

Unless otherwise stated, website content and branding are owned by or licensed to TOCHKA NET Ltd and may be protected by applicable intellectual property laws.

5. Accuracy and Availability

The company aims to keep website information useful and current but does not guarantee that all content will always be complete, accurate or continuously available.

6. Third-Party Links

The website may link to third-party services. TOCHKA NET Ltd does not control their content, security or privacy practices.

7. Liability

To the extent permitted by applicable law, TOCHKA NET Ltd is not responsible for indirect or consequential loss arising solely from reliance on general website information.

8. Contact

Questions can be submitted through the contact page. Registered address: Sofia 1592, Iskar district, "Druzhba" residential complex, bl. 43, Bulgaria.

Frequently asked questions

Before you bring in another tool.

A few practical questions about how TOCHKA NET approaches IT, cloud and cybersecurity work.

Do I need to know whether the issue is IT, cloud or cybersecurity?

No. Many technical problems cross more than one area. The first step can be understanding the environment and identifying where the issue actually sits.

Can TOCHKA NET work with our existing technology setup?

Yes. Work can focus on understanding, supporting or improving the current environment rather than replacing it.

Can TOCHKA NET support an internal IT team?

Yes. External support can complement internal teams with additional capacity, technical input or an independent view of infrastructure and security questions.

Does improving cybersecurity always mean buying new security software?

No. Security improvements can also come from clearer access, configuration, responsibilities, system visibility and better operational practices.

Can a project start with a review instead of implementation?

Yes. A review can help clarify the current environment, priorities and dependencies before technical changes begin.

Do you guarantee that technology problems or security incidents will never happen?

No responsible technology provider can guarantee that. The objective is to improve clarity, resilience, controls and the way technical issues are managed.